All orders are shipped from Belgium (EU).

We accept secure payment methods offered through our third-party payment providers, including credit cards and other locally available options shown at checkout.

KZINIX does not store payment card or banking details.

Orders are processed quickly.
If you need to change or cancel an order, please contact us immediately at info@kzinix.com.
Once an order has been shipped, changes or cancellations are no longer possible.

Yes, we ship internationally.
Available destinations and shipping options are shown during checkout.

Estimated delivery times after dispatch:
Belgium: 1–3 business days
European Union: 2–7 business days
Outside the EU: 5–15 business days
Delivery times are indicative and may vary due to customs procedures or carrier delays.

Yes. Once your order is shipped, you will receive a shipping confirmation email with tracking information (when available).

For shipments outside the EU, customs duties, import taxes, or local fees may apply.
These charges are the responsibility of the customer and are not controlled by KZINIX.

Consumers have the right to return their order within 14 days of receiving the product, in accordance with EU law.
Returned items must be unused, in original condition, and in original packaging.
For full details, please refer to our Return & Warranty Policy.

Return shipping costs are borne by the customer, unless the return is due to a defective or incorrect item.

Refunds are processed after the returned item has been received and inspected.
Refunds are issued via the original payment method.

Yes. All KZINIX products are covered by the legal warranty of conformity under Belgian and EU law.
The warranty covers manufacturing defects present at the time of delivery.

The warranty does not cover:
normal wear and tear
scratches or coating wear caused by use
damage due to misuse, accidents, or improper care
unauthorized repairs or modifications

Please contact us at info@kzinix.com and include:
proof of purchase
a description of the issue
clear photos of the product
Our team will review your request and advise on the next steps.

No. KZINIX eyewear products, including recovery eyewear, are not medical devices and do not replace professional medical advice.

Many KZINIX models are designed for active and performance-driven use.
Always refer to the product description to ensure suitability for your intended activity.

We recommend:
storing your eyewear in its protective case
cleaning lenses with a microfiber cloth
avoiding exposure to extreme heat or chemicals

Yes. We collaborate with selected retailers and partners.
For wholesale or B2B inquiries, please contact info@kzinix.com.

Retail partnerships are evaluated individually to ensure brand alignment.
Please reach out with your company details and location.
Contact & Support

For any questions, feel free to contact us at:
📧 info@kzinix.com
We aim to respond within a reasonable timeframe during business days.